Lesson 4.0

What Culture Really Is, And Why It Matters

Dive into this topic by watching the video, then explore the key concepts below.


Key Concepts:


A culture is a shared set of norms within a group. Those norms can be all sorts of things, healthy or unhealthy, inclusive or exclusive.

  • The best groups have cultures that encourage progress, harness differences and friction rather than squash them, and have shared norms around intellectual humility.

  • Many times when we talk about culture, we miss the mark on what makes a positive difference and what doesn’t.

  • New research is showing that some of the most prevalent ideas we have about work culture are backwards—especially in light of what we know about cognitive diversity.

In this Module, we’ll dig into the difference between helpful and unhelpful cultures, and how to help the people you collaborate with thrive.