Lesson 2.3

Injecting Outside Perspectives

Dive into this topic by watching the video, followed by key concepts below:

 

Key Concepts:

 

When we see the world of problem solving through the lenses of cognitive diversity and cognitive friction, suddenly anyone and anything can be considered part of our “team”

  • Teamwork does not mean “consensus”. Often it makes the most sense to have decisions be made by one person, or a small number of people.

  • But what teamwork does mean is whoever is making decisions must honestly pursue getting as much cognitively diverse input as possible.

  • If you’re trying to be smart about broadening your array of perspectives, you’re going to want to consult a wide array of people.

The most useful people to invite into your process is often the following:

  • People with both a lot and very little subject matter experience; naivete often reveals surprising insights (just ask anyone who has kids)

  • People at the top and bottom of the totem pole / waterfall

  • Your intellectual rivals and critics

  • Their intellectual rivals and critics

  • People with different values than you

  • People with extreme perspectives and situations, not just “average” people

Frame things as “tell me what I don’t know” or “I want to know if it’s possible that my viewpoint is wrong” or “I haven’t made up my mind yet” (and mean it!)

  • This makes it easier for people to not hold back with you, and easier for you to hear things you wouldn’t normally want to hear.