Injecting Outside Perspectives
Dive into this topic by watching the video, followed by key concepts below:
When we see the world of problem solving through the lenses of cognitive diversity and cognitive friction, suddenly anyone and anything can be considered part of our “team”
Teamwork does not mean “consensus”. Often it makes the most sense to have decisions be made by one person, or a small number of people.
But what teamwork does mean is whoever is making decisions must honestly pursue getting as much cognitively diverse input as possible.
If you’re trying to be smart about broadening your array of perspectives, you’re going to want to consult a wide array of people.
The most useful people to invite into your process is often the following:
People with both a lot and very little subject matter experience; naivete often reveals surprising insights (just ask anyone who has kids)
People at the top and bottom of the totem pole / waterfall
Your intellectual rivals and critics
Their intellectual rivals and critics
People with different values than you
People with extreme perspectives and situations, not just “average” people
Frame things as “tell me what I don’t know” or “I want to know if it’s possible that my viewpoint is wrong” or “I haven’t made up my mind yet” (and mean it!)
This makes it easier for people to not hold back with you, and easier for you to hear things you wouldn’t normally want to hear.